Bat & Ball Activity Package

What is your age policy?

We operate Challenge 25. Under 18’s are welcome in the venue up until 8pm – they must be accompanied by a parent or legal guardian. From 8pm we operate an 18+ policy. You must provide a physical form of a valid government approved ID for entry. On Thursdays-Sundays and during special events from 6pm all ID will be scanned at the door on arrival.

Do you have a dress code?

We operate a dress code policy from 7pm. Our policy is as follows: no tracksuit bottoms, sports shorts and gym wear; no hats; no tradesmen wear, reinforced boots, work boots or shoes. Please note during West Ham home games we allow West Ham shirts only, we do not allow shirts of the opposing team.

Is there disabled access?

Yes we have disabled access. We have an elevator, as well as a disabled toilet on the first floor.

Are you dog friendly?

Yes we are dog friendly up until 8pm.

Do you have outdoor seating?

Yes we have outdoor seating on both floors. Our upstairs balcony is covered and heated.

Can I smoke or vape in the outdoor space?

We do not allow smoking or vaping on our terrace or balcony. You will need to go to the Westfield designated smoking area.

Do you have a DJ and a dance floor?

Yes we have a DJ and dance floor every Friday and Saturday from 8pm!

Do you have a cloakroom?

Unfortunately we do not have a cloakroom.

What games do you have?

We offer ping pong, beer/prosecco pong, pool, interactive darts and karaoke.

When is peak and off-peak?

Peak times are Thursdays and Fridays from 4pm and all day Saturdays and Sundays. We also operate peak pricing during the Christmas period, any major events or sporting events and on West Ham home game days.

Can I just walk-in and play?

We highly recommend booking in advance, but we do welcome walk-ins.

Can we stay after the games?

Absolutely! We have seating and bar areas where you are more than welcome to move over to enjoy some food and drinks.

How big is your karaoke booth?

Our karaoke booth can host up to 16 guests at a time. It is a private room powered by Lucky Voice with over 25,000 songs to choose from!

Do you cater for dietary requirements?

Please inform the team prior to arrival so we can ensure we can cater to any dietaries. Please note due to the nature of our kitchen, we cannot 100% guarantee there is no risk of cross contamination.

Can I bring other food and drink into the venue?

Unfortunately we do not allow external food and drink (with the exception of a cake).