Eilean Donan Castle, Loch Ness & the Glenfinnan Viaduct

Where is the departure point?

Your tour from Edinburgh departs from outside the green Ensign Ewart pub, at 521-523 Lawnmarket, Edinburgh, EH1 2PE.Your tour from Glasgow departs from 19 Killermont Street, Glasgow, G2 3NX. This is located outside the Royal Scottish National Orchestra and opposite Buchanan Bus Station. Check-in opens 15 minutes prior to the stated departure time and closes 5 minutes prior to the stated departure time. We recommend that all passengers arrive in this window as tours must depart on schedule. Our multi-day tours return to Edinburgh Waverley Station and we will provide you with a free train ticket to return to Glasgow.

Is the accomodation included in the price?

No, accommodation is not included in the tour price, as we prefer to let you choose the type of accommodation you want, depending on your budget. The tour price includes the services of a friendly, knowledgeable and experienced Driver-Guide and transportation on one of our luxury modern air-conditioned coaches. Accommodation is payable to the provider upon check-in. We recommend that you prepare £75 per person per night in cash to cover the cost of your accommodation. Please note that many Bed and Breakfasts do not have card machines and require guests to pay in cash. Accommodation rates do vary between providers and seasons. For this reason we are only able to give you an estimated rate until a booking has been made. Estimated rates are as follows: Youth Hostel: £18.00 - £25.00 per person per night ** B&B: £45.00 - £75.00 per person per night Hotel: From £75.00+ per person per night All hotels require credit card information in order to secure a booking. If you wish us to reserve a hotel room for you, we will contact you for your budget and credit card details. Please note a single supplement may apply.

Will I be charged extra for a single room?

Single supplements may be charged, especially during high season. Please contact our Reservations Team for more information.

What is the difference between a Hostel, B&B and Hotel?

Hostels are budget accommodation. Many hostels have kitchen facilities where customers can prepare their own food. B&B's are privately owned Guesthouses. Guests are given breakfast (continental or full, depending on the B&B) but cannot prepare their own food. Hotels are the most expensive choice of accommodation. Rooms come with a full breakfast (unless stated) and guests are unable to prepare their own food.

What is the diffference between ensuite, standard, twin and double rooms?

Double means one double bed which sleeps two. Twin means two single beds, where you share a room but not a bed. Ensuite rooms have a private bathroom/toilet/shower within the room. Standard rooms have communal facilities that are shared with other guests.

Can I book my own accomodation?

Yes, you are free to make your own arrangements if you wish! We offer a discounted rate for customers who book their own accommodation. Simply advise us at the time of booking that you will be reserving your own accommodation, and inform us at your earliest convenience of the name and address of the Guesthouse once it has been booked.We kindly ask that your accommodation provider is located in central Inverness, otherwise your Driver-Guide will be unable to drop you off and collect you.

How much luggage can I bring?

Luggage is restricted to one medium sized suitcase per person. For guidance: a medium sized suitcase is considered 60-69cm high and roughly 45cm in width. If you have more luggage than this, you can store your surplus bags with Unbaggaged. Unbaggaged will collect your bags at a time and place convenient to you! They then store them at a secure central location, and return them to you, again, wherever and whenever you like! We've negotiated 10% off all bookings for our passengers with code TIMBER10.

Are the optional extras included?

No, optional extras are not included in the tour price. This is to allow our guests the freedom to choose which attractions they would like to visit on the day. Due to Covid-19 we are unable to visit Dalwhinnie Distillery until further notice.

Do I need to pre-book the optional extras?

Due to Covid-19, many visitor attractions throughout Scotland have asked us to book tickets in advance so they can manage their capacity safely. For this reason, we must now ask our customers who would like to go to an attraction to kindly book their tickets through our online ticketing portal. The link for this will be on your confirmation email. If you have any questions about this please contact our Reservations Team on +44 (0)131 226 6066 - open 07.00 -22.00 daily.

Is the tour in English?

Yes, all of our tours are in English. Your tour will be taken by an experienced, knowledgeable and friendly English-speaking Driver-Guide. You'll find a digital translation of your tour through a link on your confirmation email. Digital translations are available for this tour in the following languages: French, German, Spanish, Portuguese, Italian, Russian, Chinese (Mandarin)

What should I bring with me?

As you’ll be spending two days on and off the coach with the opportunity for walks, we recommend bringing warm and/or waterproof clothing, comfortable walking shoes and some sun-block or a hat for sunny days.

And don’t forget your camera to capture all of the lovely scenery and wildlife you’ll encounter on your tour!

Can children travel on this tour?

We welcome children over 4 years old on our tours, and children aged between 4-16yrs are eligible for the concessionary rate. We regret we are not able to carry children under the age of 4.